Ecomely

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30 answers

Getting started

What is Ecomely?

One app for your daily life and your business: planner, notes, kitchen and groceries, finances, digital vault, mail, vehicles, and for pros: clients, quotes, invoices, online selling and social media. Plus Zély, your personal AI assistant, who reminds you of what matters and takes action for you.

Is it really free?

Yes. Planner, notes, kitchen and groceries with price comparison, finances, a 50 MB vault, mail with your own @ecomely.io address, one vehicle and one connected social account are free forever, no credit card required. Paid plans are optional.

Can I try it with no commitment?

Yes: your account is free, with no credit card and no time limit. It takes 30 seconds to create, and you can delete it anytime. You can try Zély free for one hour from sign-up, and My Business starts with a 5-day trial.

Can several people use it together?

Yes, and it's free: a shared space for a family, a couple, roommates, a nonprofit or a small team, with roles (admin, member, read-only). You choose app by app what gets shared.

How do I add a module to my space?

From the Eco Store: every app included in your plan is added to your menu and home screen in one tap. An app from a higher plan opens with its subscription, with no commitment.

Zély and AI

What exactly does Zély do?

For free, Zély gives you a Daily Briefing, warns you before deadlines, and offers suggestions and quick actions in every module, no conversation needed. With the Zély subscription (one free hour at sign-up to try her out), you can write to her freely (voice is in beta): she finds information, adds an appointment, an expense or a task, and prepares anything that needs your approval.

Is Zély a free AI assistant?

Partly: the Daily Briefing, alerts and suggestions are free. Free-form conversation and actions on your behalf are included in the Zély subscription, from €7.90 a month, after a free one-hour discovery at sign-up.

What AI does Zély use?

Simple answers, the Daily Briefing, alerts and suggestions come straight from Ecomely, with no external AI. For open conversation (Zély subscription), Zély relies on Claude, Anthropic's model: Claude only receives the data needed for your request, through tools, never your entire space.

Can Zély act without my approval?

She handles small actions you explicitly ask for and shows you the result. For anything important or irreversible (sending, deleting, paying), she waits for your confirmation, and every action can be undone.

Is there a usage limit for Zély?

Every paid plan includes a monthly Zély allowance, shown as a percentage in Settings. If you reach it, Ecomely keeps working normally; you can upgrade to a higher plan or add credits, which never expire.

Can Zély handle long tasks too?

Yes: for long tasks, Zély works in the background, her progress stays visible, and you can keep using the app in the meantime.

Plans and payment

What plans are available?

Free for everyone: account, spaces, friends, invitations, sharing, groceries with price comparison, planner, notes, finances and 50 MB of storage per person. Zély, the AI assistant: Zély Essentiel at €7.90 a month, or Zély Confort at €17.90 a month for the whole family (up to 6 people). My Business (clients, quotes, invoices, online selling): a free basic tier, then €3.79, €7.90 or €14.90 a month. You can try Zély free for one hour at sign-up, no credit card needed; My Business starts with a 5-day trial (credit card required, cancel in one click). Extra storage is sold separately.

Is there a free trial?

Yes: every new account gets one free hour of full Zély from sign-up, with no credit card, and My Business starts with a 5-day free trial, with no commitment and cancellable in one click. And the Free Plan has no time limit at all.

Are there any extras?

Only if you want them: extra storage (from 10 GB to 1 TB) and credits to use Zély more. No module is ever charged separately.

Can I change plans?

Yes, anytime from Settings › My Subscriptions. The price difference is prorated.

How do I cancel?

In one click in Settings › My Subscriptions. Cancellation takes effect immediately: you switch back to the Free Plan and nothing more is charged. Your data is kept.

How does payment work?

On Stripe's secure checkout page: credit card, Apple Pay, Google Pay, PayPal or SEPA direct debit, depending on what's available. Ecomely never sees or stores your banking details.

Data and security

Do I have to connect my bank?

No. Add your expenses yourself, tell Zély about them, or import a statement: no access to your bank account is needed.

Is my data sold?

No. Ecomely sells no data, shows no ads in the app, and never uses your data to train AI models.

Where is my data hosted?

In France, with OVHcloud, over an encrypted connection. When you write to Zély (Zély subscription), Claude only receives the data needed for your request, through tools, never your entire space.

Is Ecomely GDPR compliant?

Yes: you can view, export and delete your data anytime from Settings. Full details are in our privacy policy.

Can I delete everything?

Yes, anytime from Settings: export your data, then delete your account. Deletion is permanent, including files in your Vault.

Modules

How much space do I get in the Vault?

Everyone gets 50 MB for free. Packs from 10 GB to 1 TB can be added if needed, and My Business includes more depending on the tier. Your files are stored exactly as they are, with no hidden compression.

Does Ecomely post my listings on Leboncoin or Vinted?

These platforms don't offer official access: your listing is prepared for you (price, description, category) and you post it in a few clicks. Direct posting on eBay works through its official connection.

How do social networks work?

You connect each account just once, through the network's official login, without ever giving Ecomely your password. Then you post or schedule straight from Ecomely. Each network becomes available as soon as its official connection is approved; until then, it's marked “Coming soon.” One connected account is free; My Business allows more.

Is Ecomely a good fit for tradespeople and freelancers?

Yes, with My Business (free basic tier, then from €3.79 per month with a 5-day trial): client records, quotes signed online, invoices, deposits, credit notes, reminders, requests, jobs, suppliers, light inventory, contracts and team.

Are the invoices e-invoices?

The structured formats (Factur-X, UBL, CII) are ready, but transmission through an approved platform isn't connected yet. Under France's e-invoicing reform, a PDF invoice sent by email does not count as an e-invoice.

Everyday use

How do I install Ecomely on my phone?

On iPhone: tap the Share button, then “Add to Home Screen.” On Android: the “Install” button appears when your browser supports it. No app store needed. See the install guide.

Does Ecomely work offline?

An internet connection is needed to load and save your data, so it stays up to date across all your devices.

How do I contact support?

From Settings once you're signed in, or through the contact form. We reply by email.

The easiest way is to try it.

Your free account is ready in 30 seconds, no credit card. Zély helps you set everything up.

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