Terms of Sale

1. Seller

Yoan Lapeyre (sole proprietorship (Entreprise individuelle, EI), SIRET 913 141 388 00011), 34 Résidence la Portesienne, 31120 Portet-sur-Garonne, France. VAT not applicable, Article 293 B of the French General Tax Code (CGI).

2. Purpose

These Terms of Sale apply to subscriptions to the Ecomely application, sold to consumers residing in France.

3. Plans, Discovery, Free Trial and Prices

Creating an Ecomely account is free, requires no bank card and has no time limit. The Free Plan includes, in particular, the account, spaces (unlimited in number), friends, invitations, content sharing, the planner, notes and projects, finances, groceries with price comparison, kitchen, mail and 50 MB of storage per person (Vault and mail combined). The user may additionally take out two independent subscriptions (only one tier at a time per subscription and per space):

• Zély (AI assistant): Essentiel €7.90 incl. VAT per month, Confort €17.90 incl. VAT per month. Use of Zély is included in each tier within the limit of a monthly budget that renews every month. With Zély Confort, the subscriber may share it with up to five other people who are members of their shared spaces or groups; the monthly budget is then shared. Each of these people may subscribe, in their own name and at their own expense, to add-ons (storage, Zély usage credits) or to a My Business subscription.
• My Business (clients, quotes, invoices, online selling): Essentiel €3.79 incl. VAT per month, Confort €7.90 incl. VAT per month, Intense €14.90 incl. VAT per month. The limits of each tier (listings, vehicles, connected accounts, storage) are shown on the Subscriptions page.

Zély discovery, without a bank card. Each new account benefits, only once per person, from a free discovery of Zély: for one hour from the creation of the account, the user has access to Zély under the conditions of Zély Essentiel, within the limit of usage equivalent to €1.00. The discovery ends when the first of these two limits is reached and is not extended; no payment is requested. The Zély subscription (Essentiel or Confort) is payable from the time of subscription: the first month (or first year) is charged immediately, and the subscription then renews on the same date, unless cancelled. Where a free period is offered (for example, one free month), its conditions are restated before it begins; use of Zély during that period is capped (equivalent to €2.50 of usage) and the user may lift this cap at any time by starting their subscription immediately, which triggers the charge for the first month.

My Business: 5-day free trial, bank card required, only once per person. No amount is charged during the trial. At the end of the trial, the subscription becomes payable at the price of the chosen tier and then renews every month, unless cancelled before the end of the trial. These conditions are restated before the trial begins. If the payment requested before the end of a trial or free period is declined, the trial or free period continues without charge. If the user cancels during a trial or free period, the corresponding features stop immediately; if the user reactivates their subscription before the scheduled end date, their features are restored.

The only possible add-ons are:

• additional storage, by cumulative monthly subscription: +10 GB at €0.99, +50 GB at €2.99, +100 GB at €4.99, +250 GB at €7.99, +500 GB at €9.99, +1 TB at €14.99 incl. VAT per month;
• Zély usage credits, purchased individually in addition to a Zély subscription, usable once the included usage has been exhausted, outside a free period. Purchased credits do not expire; the usage included in the tier renews every month.

The user may change tier at any time: the price difference is calculated pro rata for the current period and access to the new tier is immediate (during the trial, the change does not trigger any charge).

In the event of a change to a lower tier (or cancellation), no data is deleted: items already created remain viewable and exportable. Only new creations beyond the limits of the new tier, and features it does not include, are blocked. If the files in the Vault exceed the new storage allowance, they remain downloadable and deletable; only the addition of new files is suspended for as long as the space used exceeds the space included.

The former Zély Plus, Zély Pro and Zély Max plans are no longer sold; subscribers keep their plan and its price for as long as they do not change it.

4. Payment

Payments are processed by Stripe, a third-party payment provider. Yoan Lapeyre never stores the user’s bank details.

5. Payment Failure

If a charge fails on the due date, access to paid features is suspended until the payment method is brought up to date. The user’s data remains stored.

6. Cancellation

The user may cancel their subscription or a storage pack at any time, without giving any reason, in one click from Settings › My subscriptions. Cancellation takes effect immediately: access to the features of the canceled subscription ends at once (reverting to the Free Plan in the case of a plan) and no further charge is made. After a charge has been made, the period already begun is not refunded pro rata. The user’s data is retained.

Plan paid annually: cancellation stops renewal, and the plan remains accessible until the end of the year already paid for, after which the user reverts to the Free Plan. Switching from monthly to annual payment is possible at any time: the unused portion of the current month is deducted from the first annual payment.

The user may reactivate a subscription at any time: if the paid period has not ended, access is restored immediately without further payment; otherwise, a new payment is required.

7. Right of Withdrawal

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for the supply of digital content not provided on a tangible medium where performance has begun with the consumer's prior express consent and the consumer has acknowledged waiving their right of withdrawal. The Free Plan, with no time limit, the Zély discovery offered at sign-up and the 5-day free trial of My Business allow the user to discover the service without any financial commitment before any charge is made.

8. Price Changes

Any change to the subscription price will be communicated to the users concerned with reasonable notice before it applies at their next renewal.

9. Service Availability

Yoan Lapeyre uses reasonable means to ensure the availability of Ecomely, without guaranteeing uninterrupted 100% availability.

10. Personal Data

The processing of personal data is described in our privacy policy.

11. Consumer Mediation

In accordance with Article L616-1 of the French Consumer Code, in the event of a dispute not resolved directly with Yoan Lapeyre, the consumer is entitled to use a consumer mediator free of charge. The contact details of the competent mediator will be published on this page before the commercial launch of the service.

12. Governing Law and Disputes

These Terms of Sale are governed by French law. In the event of a dispute, an amicable solution will be sought first.